Why Is My TPG Internet Not Working?

How do I reset my TPG router?

Plug the computer directly into the Network Termination Device using an Ethernet cable and create a dialer on the computer.

Try resetting your TPG NBN router to factory default and then reconfiguring it with your TPG settings.

To do this press and hold the reset button on the back of the TPG NBN router for ten seconds..

How do I reset my Internet modem?

To reboot your modem:Unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are turned OFF.Wait one minute. Plug the power cord back into the modem.Wait for the internet light to turn green.Now try connecting to the internet again.

What light should be on my modem?

Most ATC provided modems have the following lights: … Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable). POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure.

Why is my internet light not on?

The internet light is not on means that there is no communication of data between router and ISP. The problem is mostly related to the copper line that is coming to your place and terminating on the router through an RJ11 connector.

How do I activate TPG Internet?

TPG SupportLog into Your Account at www.tpg.com.au/your_account with your mobile number and password (the password you nominated during registration)Select View All Mobile Service Accounts.Click Mobile Service Control Panel under the plan you would like to activate Mobile Data in.More items…

Why is my internet so slow TPG?

There are a few things you can try if you are experiencing slow speeds. “Power cycle” your ADSL modem. This means turning off your modem and waiting for at least 60 seconds before turning it back on again. … If your speed improves, this could indicate a problem with your wireless modem.

What network is TPG on?

TPG Mobile acts as a Mobile Virtual Network Operator for the Optus network since August 2008. In late 2015, TPG switched its mobile service provider to Vodafone. However, TPG subsidiary iiNet still acts as a Mobile Virtual Network Operator on the Optus network, as does TPG subsidiary Internode.

Why is my TPG WIFI not working?

If the Internet light on your modem is off, you may have an authentication problem. The most common cause for this is billing issue. TPG bills your monthly access charges in advance. … Another common cause for this is wrong TPG username and password settings in your modem/router.

How can I activate my mobile data?

How to setup my mobile data connectionGo to your provider’s website (or call them) and search for “mobile internet settings”. … Go to: System Settings → More → Mobile Networks → Access Point Names.Now click on the button, select New APN and fill in all the fields with the information you got from your provider.

Why is my internet not working all of a sudden?

Reboot your modem and router. The way to fix this is to unplug both your modem and your router (you may have one piece of equipment that acts as both) and wait a full 60 seconds. Then plug them both in again and wait for all the lights to stop flashing. At that point, try to reconnect to the Internet again.

How do I reset my TPG modem?

It usually looks like a pinhole labeled ‘reset’ at the back or under your modem. You may use a paper clip to press this pinhole and hold for 10 seconds which should reset the modem to factory default. Please note that after hard reset you will need to reconfigure the modem with TPG settings.

Why is my DSL Internet not working?

Make sure that the DSL modem’s phone line is properly connected to a wall telephone jack. Also make sure that the telephone line connected to the modem is not plugged into an extension. … Try plugging the modem into another telephone jack. The DSL modem can get a signal even if no computer is connected to it.

How do I fix my modem not connecting to the Internet?

If you’re having trouble with your wired internet connection, you can try restarting (power cycling) your modem:Unplug the modem.Turn off the router and computers and/or mobile devices.Plug in the modem. Wait two minutes.Turn on the router and wait two minutes.Turn on the computers and/or mobile devices.

How do I check my Internet speed TPG?

Run the Speed Test right next to your router/modem Connect your mobile device to your Wi-Fi. Run Speedtest at the ideal scenario, where your mobile device is right next to your TPG modem/router. This should show us the best speed possible. Run one or two more tests to make sure the speed test results are consistent.

How long does it take to activate TPG SIM?

IMPORTANT: Please keep your current SIM in your phone while activation is ongoing (after clicking on Activate SIM Now). You will be receiving an authorization code via SMS that you will need to respond to. This code ma take from a few minutes to 2 hrs from when you started the activation.